Information Technology / Technical Support

11985 Infrastructure Support Officer

Contractor

Essential criteria

1. Experience in the support and integration of End User Computing ICT infrastructure, Windows Server infrastructure, Virtualisation Infrastructure, and both physical and virtual appliances;
2. Experience with automating systems, tasks and processes to reduce the overall support burden for the ICT Team;
3. Proven client service experience highly effective written and oral communication skills to enable you to communicate with influence to people at all levels;
4. Ability to Develop documentation such as user knowledge base articles and technical knowledge base articles.